Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-harlingen-texas.primarycareaid.com (hereafter referred to as “Personal Care Harlingen Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa, and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://personal-care-harlingen-texas.primarycareaid.com
  • Any mobile applications or services associated with our brand
  • Interactions through email, telephone, text messaging, and other communication channels
  • Links to third-party platforms on our website (please note that these third-party sites have their own privacy policies)

Processing Activities

This policy explains how we process your personal data in various contexts:

  1. User Accounts: When you create an account with us, we collect and store your account details, including login credentials and profile information.
  2. Payments and Transactions: We securely process payment information for purchases or services rendered, including cardholder data and billing addresses.
  3. Website Visits: We track user behavior on our sites, gather browsing patterns, and use this data for analytics and improvement purposes.
  4. Communications: We may send you promotional materials, newsletters, surveys, or other communications, which we will only do with your consent.

Personal Data Collection

We collect various types of personal information from our users:

  • Account Information: This includes usernames, passwords, and profile details.
  • Payment Details: Credit card numbers, expiration dates, and billing addresses are securely stored for transactions.
  • Financial and Purchase Data: We may retain records of purchases, refunds, and financial transactions.
  • Mobile Device Identifiers: Unique device identifiers or IP addresses may be collected to provide personalized services.
  • Location Data: With your consent, we can access location information to offer location-based services.
  • Feedback and Reviews: User-submitted feedback, ratings, and reviews are valuable for improving our services.
  • Social Media Information: If you connect your social media accounts, we may collect data from these platforms (but only with your permission).
  • Product Details: We log information about products you view or purchase on our sites.

Cookies

We use cookies to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: These ensure basic functionalities like login and navigation.
  • Preference Cookies: They remember your preferences for a personalized experience.
  • Analytics Cookies: Used to collect anonymous data about visitors, helping us understand how our site is used.

Users can manage their cookie choices through our Cookie Manager.

Retention and Deletion

We keep personal data only as long as necessary:

  • Data related to account activities is retained for the duration of your account’s active status or until you request its deletion.
  • Transaction data may be stored for legal, tax, or accounting purposes (as per applicable laws).
  • We periodically review our retention policies and delete or anonymize data when it is no longer needed.

Security Measures

We have implemented robust security practices to safeguard your information:

  • Data Encryption: We use encryption to protect sensitive data during transmission and storage.
  • Secure Third-Party Services: We engage trusted partners who adhere to strict privacy standards.
  • Access Controls: Only authorized personnel have access to personal data, and we maintain strict access protocols.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights (Depending on Your Location)

As a user, you have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: We will correct any inaccurate or incomplete data upon request.
  • Erasure/Right to be Forgotten: In certain jurisdictions, you may request the deletion of your data.
  • Restriction: You have the right to restrict the processing of your data under specific circumstances.
  • Data Portability: We can provide your personal data in a structured format upon request.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: Your rights cannot be discriminated against because you have exercised them.

To exercise these rights or file complaints, please contact our privacy team at [email protected] or through postal mail to:

Personal Care Harlingen Texas Privacy Team
[Address]

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, technical support, or data requests, please reach out to us at:

Email: [email protected]
Postal Mail: [Address]